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From Productivity to Innovation: Proceedings of the Second International Conference on Technology and Innovation for Knowledge Management

Proceedings of the Second International Conference on Technology and Innovation for Knowledge Management, held in India, 12–14 February 2008.

Dr. Serafin D. Talisayon, Philippines, served as the volume editor.

©APO 2009, ISBN: 92-833-7074-0


bookIt is well recognized that sustained growth and productivity are the fundamental requirements for achieving higher standards of living and for enhancing the economic competitiveness of any country. In the emerging knowledge economy, productivity growth will increasingly depend upon innovations and upon investments in the information and communications technology sector and in the development of human capital. Productivity movements all over the world are now rightly focusing on the need to create, adopt and gain from their knowledge capabilities.

Considering the importance of the proper management of knowledge resources in achieving the national goal of becoming a global leader in the knowledge economy, the Ministry of Communications and Information Technology, Government of India, sponsored a project that would encourage research studies in this area to help identify the policy measures that need to be taken by the government. The project is being jointly executed by four institutions: the Indian Institutes of Technology, Roorkee and Madras, the International Management Institute, New Delhi, and the National Productivity Council of India. The project methodology includes research, dissemination of information and the organization of symposia and conferences. This conference is part of that project.

The National Productivity Council organized the First International Conference on “Knowledge Management for Productivity and Competitiveness” in January 2007 in association with the Asian Productivity Organization (APO) and the International Society for Professional Innovation Management (ISPIM) and supported by the partner institutions of the project. That conference was attended by about 150 national and international delegates, who were addressed by over 30 speakers from different function specializations. The conference revealed several major issues for further study and exploration.

The present and second conference entitled “Technology and Innovation for Knowledge Management” is a logical sequel to the issues identified by the first conference. Incidentally, as already pointed out, this conference also coincides with the 50th anniversary of the NPC and the productivity movement in India. I would like to congratulate the organization and all the people associated with it on this occasion. As India is poised to become increasingly integrated into the global economy, it is essential that it utilizes the tools and techniques of knowledge management to further more inclusive and sustainable development.

The APO has already identified KM as a focal thrust area and is helping the national productivity organizations in its member countries to develop their capacities to offer consultancy and training services and to introduce KM techniques towards improving the productivity of various enterprises. The APO has supported this conference in a big way by sponsoring the participation of a large number of international delegates and by inviting a number of wellknown international experts to share their knowledge with the attendees.

This conference aims to share with the delegates the results of various research and dissemination undertakings that have been carried out by a range of organizations and to deliberate on policy issues that need to be pursued. The conference will also provide an ideal platform for identifying the tools and techniques required for a more appropriate utilization of technology and for the proper promotion of innovation in organizations. The conference aims to create a network of KM practitioners who can continue to interact and contribute to the development of a knowledge productivity society long after the end of this conference.

The conference is being attended by international and national delegates from governments, productivity organizations, various industry sectors, academic institutions, and research and voluntary organizations. This intermingling and knowledge churning among the various and diverse knowledge stakeholders, I am certain, will bring out interesting suggestions and recommendations for further follow-up.

I once again welcome all the participants and request you to participate actively in the conference and contribute to its success.

Brijesh Kumar
Chairman, Conference Advisory Committee

Download the entire e-book (4Mb)
Opening Session
  Welcome Address Pradeep Singh
Congratulatory Message Shigeo Takenaka
About the Conference Brijesh Kumar
Special Address Ajay Shankar
Inaugural Address Ashwani Kumar
Vote of Thanks U. S. Singh
1 Technical Session I: Setting the Tone
Chapter 1: Back to Basics: Strategies for Identifying, Creating, Storing, Sharing and Using Knowledge (Dr. Ron Young)
Chapter 2: Technology and Innovation for Knowledge Management
(G. S. Krishnan, Arundhati Chattopadhyay and Avadh Yadav)
Chapter 3: A Strategy for Library Networking in the Knowledge Economy
(Dr. Prema Rajagopalan, Prof. M. S. Mathews and M. Kavitha)
Question-and-Answer Session
2 Technical Session II: Technology and Innovation
Chapter 4: Global Knowledge Management Trends (Dr. Rory Chase)
Chapter 5: HAWK-i: Holistic Analysis for Working Knowledge and Implementation
(Anne Chappuis, Luc de Golbéry, Paramita Sen, Nirbhay Sen and Sanjay Gupta)
Chapter 6: Case Study: Knowledge Management in Wipro (Ved Prakash)
Chapter 7: The Knowledge Economy Project: The Experience of IIT Roorkee
(Prof. Harsha Sinvhal and Prof. Vinay K. Nangia)
3 Panel Discussion 1
4 Technical Session III: KM Networking
Chapter 8: Knowledge Management Framework: An APO Perspective (Praba Nair)
Chapter 9: The Status of Knowledge Management in Asia: Results of an APO Survey of Nine Member Countries (Dr. Serafin D. Talisayon)
Chapter 10: Critical Factors Constraining the Growth and Development of the Indian Economy: A Sectoral Study (Dr. Prema Rajagopalan, Prof. M. S. Mathews and M. Kavitha)
Chapter 11: Knowledge Management in the Food and Nutrition Community in India: The UN’s New KM Initiative (Gopi N. Ghosh)
5 Technical Session IV: Human Resources, Education and Financial Perspectives in KM
Chapter 12: Participation of the International Management Institute in the Knowledge Economy Project (Prof. Ashoka Chandra and Prof. M. K. Khanijo)
Chapter 13: Innovation and Knowledge Management: An Indic Play Ethic and a Global HR Model (Dr. Prem Saran)
Chapter 14: Dimensions of Knowledge Management Projects and Leveraging Technology in Higher Educational Institutions (Dr. M. S. Rawat)
Chapter 15: Service Quality in the Supply Chain: A Knowledge Gap Perspective
(Gyan Prakash and Kripa Shanker)
6 Technical Session V: KM Standards, Regulations and Tools/Techniques
Chapter 16: The Intellectual Property System (N. N. Prasad)
Chapter 17: Knowledge Management Systems in an Engineering Consultancy Organization (Sanjeev Kumar)
7 Panel Discussion 2
8 Technical Session VI: KM Applications in Organizations
Chapter 18: The Transformation of Innovation into Technology, Economy and Society
(K. Kalaiselvan)
Chapter 19: A New Infrastructure for Managing Knowledge in High-Value Outsourcing (Avinash Rao)
Chapter 20: Knowledge Management for Competitive Advantage in the Steel Industry
(Y. Bhaskara Rao and J. V. S. Sarma)
Question-and-Answer Session

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