Publications & VideosBooks
APO 419 pp. Sep 2004 On 2 September 2004, at the first Southeast Asian Eco-Products International Fair held in Kuala Lumpur, Malaysia, the APO launched a new landmark publication Eco-Products Directory 2004. The occasion was officiated by Malaysian Minister for International Trade and Industry Dato Seri Rafidah Aziz, who had earlier on the same day inaugurated the eco-products fair. This publication was the work of the APO Green Productivity Advisory Committee (GPAC), a grouping of leading private-sector Japanese corporations with expertise in environmental management, which was set up in 2003 to advise and support the APO in its GP-related activities. The GPAC adopted the compiling and updating of an eco-product database as one of its core activities. The others were implementing pilot projects on greening supply chains and organizing regular eco-product exhibitions in Asia. To compile a database on major eco-materials, eco-components, and eco-products produced in Japan with the aim of disseminating eco-friendly products in Asia and the Pacific, the GPAC commissioned a subcommittee headed by Prof. Ryoichi Yamamoto of the University of Tokyo to undertake the task. The collaboration of the Society of Non-Traditional Technology in Japan was sought. A Database Working Group comprising scientists and experts from the University of Tokyo, National Institute for Material Science, and Green Purchasing Network was set up to compile the database. Eco-Products Directory 2004 was the fruit of their labor. More than 750 eco-materials (199), eco-components (134), and eco-products (421) are featured in the directory, which also provides their specifications and information on their suppliers. The directory also includes a comprehensive chapter on the development of eco-materials and eco-products in Japan. Each product in the book is evaluated in terms of three categories: A) environmental load; B) environmental performance index; and C) life cycle stage. In category A, a product is evaluated for its contributions to reducing global warming, air pollution, hazardous substances, waste, and resource consumption. Category B, on the other hand, evaluates a product for its contributions to resolving the environmental problems mentioned in category A: recyclability, longevity, resource savings, higher quality, energy savings, environmental purification, and use of recycled material. Under category C, a product is evaluated for its contribution to resolving environmental problems at each of the six stages of its life cycle: material extraction; material and component production; design and material selection; product manufacture; product use, maintenance, and repair; and end-of-life disposal or recycling. A CD-ROM version at US$5.00 is also available. Postage charges are extra. If you are interested in purchasing the directory, please contact the Information and Public Relations Department, APO Secretariat (phone: 81-3-5226-3927; fax: 81-3-5226-3957; e-mail: ipr@apo-tokyo.org).
APO 232 pp. January 2005 This is the fourth year that the APO is publishing this important collection of economic and productivity data on its member countries. Eighteen countries are covered in this report. A unique feature is the inclusion of an analysis report on each country's data, with the exception of Fiji and Sri Lanka, by one of its own experts. This publication is beginning to have a definitive framework with a specific core substance that will prove invaluable to public policymakers and business executives in the participating countries as well as to researchers interested in socioeconomic growth and development in the Asia-Pacific region. In each edition, conscientious efforts were made to enhance further the book's value and usefulness. This 2004 edition is no exception. The new inputs include:
Writing on this theme in his Introduction, Dr. Oguchi said: “HRD is one of the most important factors in improving productivity and many countries have given it special attention. In many Asian countries, education and job training have been developing rapidly. However, there still remains plenty of room for improvement. This special feature was included to provide additional information.” The book comes with a CD-ROM of the complete text. For order and inquiry, please contact Information and Public Relations Department, Asian Productivity Organization
by Takeshi Kawase As one of Japans foremost authorities on Industrial Engineering, Takeshi Kawase has devel-oped a unique and elegantly simple solution to the problem of problem solving. In Human-Centered Problem Solving: The Management of Improvements he shares the experience and insights he has gained during more than 30 years as a consultant. Although well versed in the theories and techniques of IE, Takeshi Kawase focuses on the philosophy of problem solving. The keystones of his philosophy lie in the ideas that every prob-lem has an owner and that a problems owner is the person best equipped to solve the problem, as long as the techniques are straightforward and the necessary support is provided. The goal therefore is to come up with a solution that matches the owners needs and that will enhance rather than diminish job satisfaction and pride. To this end, Human-Centered Problem Solving advocates the implementation of the line-centered model of problem solving as the most effec-tive way to achieve this goal. Kawase defines IE as dealing with the efficiency of systems that include humans. Believing that IE lies between science and the humanities, he draws from both approaches. Thus, Kawase insists that manufacturing must be automated to the fullest, while never losing sight of the fact that people are not machines. As he clearly shows, above all else people make value judgments, and it is these judgments that will lead to effective problem solving. Human-Centered Problem Solving: The Management of Improvements presents problem solving as an on-going process. Thus, a problem is never entirely solved. It changes, evolves, and points to new goals, for a system without problems is static and therefore unproductive. Without problems, there can be no innovation. As Kawase reminds his readers, kaizen was a relatively unused word when it was chosen to translate the term improvement imported from the United States. Human-Centered Problem Solving: The Management of Improvements does not offer a quick fix. Rather, it calls for a long-term perspective that allows for the democratization of problem solving. Only by avoiding the common mistake of delegating problem solving to specialist will every member of an organization become a problem-solving specialist. Only then will the organization become vibrant, innovative, and successful. Human-Centered Problem Solving: The Management of Improvements is must reading for harried corporate staff overwhelmed by seemingly impossible problems. For students of IE, it will shape their thinking now and throughout their careers. Human-Centered Problem Solving: The Management of Improvements approach to problem solving points to a future when prob-lems are seen as opportunities, not barriers.
Yoshinobu Nayatani, Shuzo Moroto
and Taizo Nakamura This book proposes a systematic, business-process engineering approach that will enable forward-looking companies to meet the challenges of international competition effectively. Drawing on the theoretical orientations and professional experiences of three distinguished Japanese executives, it presents a cohesive plan for continual corporate success. The book is divided into three parts. Part I, by Yoshinobu Nayatani, is intended as a comprehensive introduction to the case studies provided in Parts II and III. Dr. Nayatani reviews the concepts, systems, and methodologies that have evolved within TQM. He also defines "creative and attractive products" and introduces the factors that determine their successful development. He concludes with an overview of concurrent engineering--which he views as a natural outgrowth of TQM--and gives practical advice on introducing and deploying it. In Part II, Shuzo Moroto draws on his three decades of experience at Aisin AW to explain the hows and whys of innovative product design. He recounts the history of Aisin AW, which since its founding in 1969 has risen to the challenge of Quality Supremacy in the pursuit of creative and innovative product development. Central to this activity is the concept and implementation of a single-sheet drawing for an attractive basic design, which Mr. Moroto details from inception to application. Using as examples the company's development of the world's first voice navigation system and a practical automatic transmission for compact cars, he illustrates the effectiveness of innovative product design, both for the company and for the consumer. Part III, by Taizo Nakamura, introduces Sharp's new-product development system and the rush-product system, which have achieved extraordinary results, even when compared to Sharp's regular R&D procedures, noteworthy in their own right. He also presents Sharp's Customer Communication Services system, whereby customer satisfaction with newly marketed products is used to make the next new product even more attractive. Mr. Nakamura convincingly shows that the partnership of the corporation, its suppliers and distributors, and consumers is what drives innovation at Sharp. This book can be read sequentially, or as three free-standing works. It is must reading for students and practitioners who desire a theoretical foundation in product innovation and an understanding of how to make it work for their own companies.
Edited by Ayatomo Kanno, Keizo Nukada
and Katsuyoshi Yamada The essence of Japanese design review is the belief that two heads are better than one, and that there are considerable benefits to be reaped from getting things right the first time. With this deceptively simple description, Ayatomo Kanno, Keizo Nukada, and Katsuyoshi Yamada introduce us to the process of design review. Through Design Review Casebook they trace its historical development, deal with current issues in Japanese design review, and share the practical expertise developed by leading companies there. As presently practiced, design review is actually a codesign process that brings together production personnel, customers, and everyone else who has an interest in design being right. It is a process whose goal is to manufacture products that the market will want at a price the market is willing to pay. One of the most important aspects of design review is that we must learn from others as well as from ourselves, and then share that experience with those who are experiencing similar problems. Itself a product of the design review process, Design Review Casebook does these things with clarity and insight. Design Review Casebook is divided into three books. Book I provides an explanation of design review: what it seeks to accomplish, how it has evolved, and how it may continue to evolve as it keeps pace with changing technology and customer expectations. The editors also present valuable guidelines on how to develop and implement a design review program. Book II the heart of Design Review Casebook presents a wide range of case studies from very different industries. Through them the reader can see the similarities and differences among these industries and the fine-tuning each practiced, and continues to practice, so as to develop their own patterns of design review. Together they demonstrate that effective design review must be accountable to the specific workplace situation and must itself be reviewed regularly to ensure the company's ongoing improvement and growth. Finally, Book III outlines some of the software, publications, and other design review tools that are available. Design Review Casebook is must reading for companies trying to institute design review. In one comprehensive volume, it provides both a basic introduction to the process and thought-provoking examples to help a company develop a tailor-made design review process. Design Review Casebook is an equally important resource for university and graduate students, since a thorough grounding in design review is an essential part of their professional training. Ayatomo Kanno is president of the Systems Engineering Research Institute. Keizo Nukada is Chief Engineer at the Nitto Denko Corporation. Katsuyoshi Yamada is professor in the Department of Decision Science and Management Information Systems at Nagoya University of Commerce and Business Administration. Recognized experts in and practitioners of design review, and authors of key parts of this volume, they have assembled an impressive team of experts to explain the workings of design review. These experts represent such widely different companies as: Fujitsu, Hitachi, Katsura Brewery, Komatsu, Matsushita Consulting, NEC IC Microcomputer Systems, Nippondenso, Seiko Epson, Sekisui Chemical, Sharp, and Shimizu. Design Review Casebook enables newcomers to design review to draw upon the expertsvast experience, and to begin developing their own.
Prof. Jan Bossak and Dr. Soichiro
Nagashima This book, written in four parts, examines key factors affecting international competitiveness of nations and firms. Part I of this book "Overview of International Competition" is written by Prof. Jan Bossak, Chair of International Comparative Studies of Warsaw School of Economics. The author presents here basic factors determining competitiveness of nations such as growth, inflation, productivity, and investment, as well as factors such as the functioning and development of market mechanism, social institutions, education, and attitudes towards risk taking, among others. Part II, III, and IV are written by Dr. Soichiro Nagashima, author of APO's best-seller 100 Management Charts. These three parts examine international competition from a more practical "hands-on" approach. They provide useful analytical methods for diagnosing a firm's strengths and weaknesses in business competition, covering marketing, product development, engineering, personnel management, and capital budgeting. Specific case examples derived from the author's long years of consulting and management training experiences are presented for illustrations.
Edited by Noriaki Kano Guide to TQM in Service Industries provides concrete examples of TQM application in the service sector through case studies of various Japanese service companies-including a hotel, utility, retail store chain, and bank, as well as the Deming Prize-winning Florida Power & Light-and discusses the future of service industries and the role of TQM. It presents the hows and whys of TQM implementation in the service sector; an overview of TQM; the implementation "vehicles" of policy and daily management; the application of TQM techniques such as the seven QC tools, the seven new QC tools, problem solving, and failure mode and effects analysis (FMEA); the company-wide promotion of TQM; and the future of service industries and the role TQM will play in them. This book is intended for individuals considering the introduction of TQM in their companies and for executives, managers, and TQM promoters in companies that have already begun TQM implementation. The book can be used as an in-house education and training textbook as well.
Tadashi Sugiura and Yoshiaki Yamada This introductory work on the QC Storyline is intended for QC circle leaders and members, and administrative people in a position to support QC circle activities. The book is in four parts. Part I focuses on the basics of problem solving and Part II reviews report writing and presentations in actual practice. Part III gives actual QC circle presentations with extensive commentary so one can see what other QC circles have done and learn from their experience. Part IV reviews the material in question-and-answer from, changing perspective to reinforce the concepts presented. There is also a chapter with pointers for those who judge QC circle presentations, providing the presenters with a sense of the criteria on which they may be judged. The authors, Tadashi Sugiura and Yoshiaki Yamada, present strategies for solving problems, methods on writing effective reports to summarize successful activities, and use of tools to make better presentations. The QC Storyline is:
This is a book not only for the experts, but it is an introductory work for everyone who is actively involved in the QC circle movement.
Kenji Kurogane, Editor in Chief In order for Total Quality Management to be successful, all departments in a company must cooperate and work systematically toward achieving a common end. The development of interdepartmental cooperation-horizontal paths of communication-remains a challenge for many organizations. The implementation of cross-functional management enables a company to meet that challenge. This text describes the principles and the implementation of cross-functional management in regard to new-product development, quality assurance, cost control, and delivery control. In addition to thoroughly explaining the concept and role of cross-functional management, the text includes numerous case studies that illustrate its various applications in different companies.
Edited by Shigeru Mizuno and Yoji
Akao Today's customers demand products that exhibit the highest performance, the greatest value, and the best safety record. This highly informative book shows how to build quality into a product by placing top priority on the market and by implementing quality assurance activities at every stage. It also details quality function deployment activities, provides insights into the use of the quality chart for tracking characteristics, introduces simultaneous multi-dimension design for high efficiency production, outlines how to eliminate causes of failure through preproduction corrective measures, and discusses process design and quality deployment. Different phases of QFD, from manufacturing to sales, are also comprehensively illustrated through numerous case studies contributed by representatives from various Japanese companies.
Edited by Shizuo Senju Total Quality Control (TQC) has been pursued with vigor in the quest for more profitable production and superior quality. However, Total Productive Maintenance (TPM), an aspect of TQC involving the improvement of equipment quality, has only recently been recognized. Uncertain about how to integrate TQC and TPM, many companies have been hesitant to institute TPM programs. This invaluable text describes how managers can employ TQC and TPM to strengthen the operating structure of a company, improve the state of production equipment in the factory, and promote optimization of the workplace. The book is mainly composed of case studies, contributed by top executives from Japan's leading manufacturers. These illuminating case studies illustrate how the integration of TPM and TQC activities maximize management and technological capabilities, and reaffirm a company-wide commitment to quality in an ever-changing business climate. Dr. Shizuo Senju provides clear definitions of TQC and TPM. He discusses TPM's role in eliminating loss and waste and in creating production lines with zero stoppages and zero defects. He also describes how awards such as the Deming Prize and the PM Excellence Award can assist companies with the development of high quality products and help them get the most out of equipment.
Takashi Osada Every company's pursuit of quality improvement must begin with the basics, namely, the 5S's-a campaign dedicated to organizing the workplace, keeping it neat and clean, and maintaining the standardized conditions and discipline needed to do a good job. The name "5S" is derived from the first letters of the Japanese terms for organization (seiri), neatness (seiton), cleaning (seiso), standardization (seiketsu), and discipline (shitsuke). The adoption of these five S's company-wide can yield tremendous results-preventing accidents, reducing downtime, enhancing operational control of processes, and creating a healthier corporate climate. In The 5S's: Five Keys to a Total Quality Environment, Takashi Osada explores the basic philosophy behind the 5S campaign, explains how every workplace can benefit from its use, discusses how a company can mount a successful 5S movement, and delves into each of the 5S's in detail. A thorough examination of the role the 5S's play both on the shop floor and in the office environment is also included. Written in an easy-to-understand style, this text avoids the technical jargon that permeates so much management writing. It is accessible to any reader, underscoring Osada's conviction that the 5S's are for everyone, not just a few experts.
Dr. Kaoru Ishikawa This book shows supervisors and line personnel how to apply the on-line quality control techniques that revolutionized Japanese manufacturing and are now revitalizing industry in other parts of the world. This hands-on guide has already helped over 100,000 people including those in such leading corporations as Ford, General Motors, Harris Corporation, Hewlett-Packard, IBM, North American Phillips, RCA, Republic Steel, 3M, and hundreds of others. Acclaimed as the best book on the subject by leading quality control journals in the USA, this book presents a wealth of practical techniques in an understandable fashion, enhances the problem-solving skill of those who study it, and includes practice problems in the use of histograms, pareto diagrams, scatter diagrams and binomial probability.
Yoshikazu Takahashi and Takashi
Osada TPM transforms conventional maintenance practices into a science of management specialized for facility maintenance, emphasizing total participation and the role of manufacturing operators. Current TPM activities are expanding to include a company's entire personnel-technicians as well as office workers-and to involve cooperation among outside businesses, vendors, and customers. This new reference manual explores the TPM philosophy, including "Facility-Oriented Management," application and extension of TPM activities, the relationship between PM and production outputs, maintenance planning and management, "Self-Maintenance," functional plant construction, technical education, and the evaluation of PM activities.
Soichiro Nagashima This useful manual for consultants, trainers and practicing managers shows how to create effective charts for virtually every management function-marketing and sales, industrial engineering, production, and organizational and personnel administration. Charts are also available for evaluating current situations and results, for incorporating results of analyses and evaluations into planning, and for controlling achievement. These charts will assist users in finding systematic solutions to management problems, analyzing operations and planning creatively for the future. HUMAN RESOURCE DEVELOPMENT IN JAPANESE COMPANIES Hideo Inohara, Foreword by Robert
J. Ballon A NEW STUDY OF TECHNOLOGY MANAGEMENT Teruo Yamanouchi MANAGING BY FACT Tomozo Kobata METROLOGICAL CONTROL Hiroshi Yano ECONOMIC ENGINEERING FOR EXECUTIVES Shizuo Senju and Zentaro Nakamura
INFORMATION TECHNOLOGY-LED DEVELOPMENT 242 pp., 1990 PROFITABILITY ANALYSIS S. Senju, T. Fushimi, and S. Fujita
HYBRID OF MAN AND TECHNOLOGY Edited by Dr. Hyung Sup Choi, et
al. AGRICULTURAL MECHANIZATION POLICY AND STRATEGY A. G. Rijk THE JAPANESE FIRM IN TRANSITION Iwao Nakatani JAPANESE MANAGEMENT OVERSEAS Hiroshi Komai CHALLENGE OF ASIAN DEVELOPING COUNTRIES:
Edited by Shinichi Ichimura ROLE OF GENERAL TRADING FIRMS IN TRADE
AND INDUSTRY Edited by Prof. Terutomo Ozawa
PRODUCTIVITY THROUGH PEOPLE 289 pp., 1987 INTRODUCTION TO QUALITY ENGINEERING Genichi Taguchi JAPANESE MANAGEMENT Prof. Kunio Odaka IMPROVING PRODUCTIVITY IN CONSTRUCTION THROUGH QC AND IE Yoshitsugu Hashimoto IN QUEST OF HUMAN DYNAMISM Edited by Prof. Shin-ichi Takezawa
TECHNOLOGY DEVELOPMENT IN DEVELOPING COUNTRIES Dr. Hyung Sup Choi MECHATRONICS Kansai Productivity Center MODERN PRODUCTION MANAGEMENT Prof. Eiji Ogawa QUALITY CONTROL CIRCLES AT WORK Introduction by Dr. Kaoru lshikawa
MEASURING PRODUCTIVITY Japan Productivity Center for Socio-Economic
Development BASES FOR SCIENCE AND TECHNOLOGY PROMOTION IN DEVELOPING COUNTRIES Dr. Hyung Sup Choi JAPANESE-STYLE MANAGEMENT Prof. Ryushi Iwata IMPROVING PRODUCTIVITY AND EFFECTIVENESS Dr. Marvin E. Mundel TECHNOECONOMICS: Concepts and Cases Dr. John C. Wright ORGANIZING FOR HIGHER PRODUCTIVITY: Koji Matsumoto INNOVATIONS IN APPROPRIATE TECHNOLOGY: A Case Study M. M. Suri MANAGEMENT BY OBJECTIVES Takanobu Hongo COMMUNICATION STRATEGIES FOR PRODUCTIVITY IMPROVEMENT Dr. Florengel Rosario-Braid JAPAN'S COMMUNITY-BASED INDUSTRIES Mitsuru Yamazaki PREPARING FOR STANDARDIZATION, CERTIFICATION AND QUALITY CONTROL Kenneth S. Stephens INTERNATIONAL SUB-CONTRACTING 132 pp., 1978 FUEL EFFICIENCY IN INDUSTRIAL PRACTICE P. R. Srinivasan, V. Raghuraman,
and G.V. Ramana EXPORT PROCESSING ZONES IN ASIA Edited by N. Vittal HOW TO MEASURE MAINTENANCE PERFORMANCE Dr. Sohei Hibi INVESTING IN VALUE D. Warburton-Brown MEASURING AND ENHANCING THE PRODUCTIVITY OF SERVICE AND GOVERNMENT ORGANIZATIONS Dr. Marvin E. Mundel MANAGEMENT PRIMER Karl E. Ettinger READINGS ON PRODUCTION PLANNING AND CONTROL Economic Development Foundation,
RELIABILITY GUIDEBOOK 136 pp., 1972 (Third Printing 1989) JAPAN'S QUALITY CONTROL CIRCLES Introduction by Frank Nixon, formerly
Quality-Reliability Engineer, Rolls Royce Ltd. PREPARING FEASIBILITY STUDIES IN ASIA John E. Walsh, Jr. PRODUCTION ENGINEERING Benjamin W. Neibel and Maurice
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