Exporting food, beverages, or dietary supplements to the USA?
Pay close attention to product labeling requirements
The potential pitfalls for producers wishing
to market their food and beverage
products in the USA are many. Formula
developers must ensure that each ingredient is
generally recognized as safe. Manufacturers
and processors must comply with current Good
Manufacturing Practices. Relationships with
importers and distributors must be fostered to
ensure reliable trading. These challenges are well
known, however, and successful exporters are
therefore prepared to meet them. A more difficult
challenge is confirming that products comply
with US regulations before exportation.
An array of federal agencies is responsible
for ensuring the safety of the US food supply,
including both domestically produced and imported
food and beverages. Together, the Food
and Drug Administration (FDA), which is part of
the Department of Health and Human Services;
Food Safety and Inspection Service, part of the
US Department of Agriculture (USDA); National
Marine Fisheries Service, part of the Department
of Commerce; and Environmental Protection
Agency regulate these products.
Most exporters will primarily contend with the
FDA, whose many regulations set forth requirements
from the minimum type point size for
specific statements to the maximum tolerance
for limited ingredients. The Food, Drug, and
Cosmetic Act authorizes the FDA to take action
in response to food that is “misbranded,” or not
appropriately labeled. Under this provision, the
FDA has developed hundreds of pages of regulations
defining what it means to be misbranded.
While many of these regulations are codified
in the Code of Federal Regulations, still more
requirements are set forth in the Federal Register,
the official daily publication for rules, proposed
rules, and notices of federal agencies and organizations.
Individual agencies also issue guidance
documents, which provide insight on how they
intend to interpret the often vague, confusing
regulations.
Faced with such a huge body of requirements,
it is understandable that mistakes are frequently made in labeling food products. The Economic
Research Service (ERS), a research and analysis
division of the USDA, stated that 33% of the
violations reported from 1998 to 2004 were due
to misbranding (ERS Report Summary, ERS,
September 2008). While food and beverage
products are frequently, even commonly, mislabeled,
this does not mean that the FDA takes the
offense lightly. Misbranding violations can cause
financial, public, and private loss; fines and other
expenses are compounded by the public reprimand,
as violations are announced in the FDA’s
public database, and the private consequences, as
violators can be held personally responsible and
may even face jail time.
Some labeling violations are purposeful; the
labeling is designed to mislead consumers in an
effort to make the product more attractive. Examples
of this kind include food labels that state a
product will cure cancer or declare the net weight
as 500 g, when actually the package contains
far less. Frequently, though, the violations are
unintentional, caused when an exporter has not
invested the time or resources necessary to ensure
that the labeling is compliant. Unfortunately
for well-intentioned exporters, the FDA will not
excuse a labeling violation simply because the
exporter did not know any better.
The FDA does not offer any review or preapproval
of labeling for food and beverage products. As a result, it is the burden of exporters to
confirm that their product labeling is compliant.
Furthermore, regulations are frequently changed.
If a product is not in compliance when a new rule
goes into effect, it will be deemed misbranded.
Again, it is the responsibility of the exporter to
make sure that labeling remains current with the
requirements.
Some of the most common mistakes occur in
formatting, stating the net quantity of contents,
declaring the presence of major allergens, and
using languages other than English. The FDA has
extensive regulations regarding the various type
point sizes of almost every statement that must
appear on labeling. Some of these requirements
are based on the size and shape of the container,
so copying a competitor’s label, even if correct
for the competitor, may result in a label that
does not meet type size requirements. The FDA
even goes so far as to set regulations regarding
the weight, or thickness, of lines in the Nutrition
Facts chart. While these issues may seem minor,
the FDA regards consistency in labeling as a
way to allow customers to understand nutritional
information easily and therefore takes this matter
very seriously.
Regulations pertaining to the declaration of
the net quantity of contents are extensive and
concern even minute details. Minimum size
requirements must be met, the position of the
statement on the label is regulated, and even the
required space that must be kept blank around
the net quantity is defined. The FDA has specific
requirements for how the net quantity may be
stated, and, unlike most other countries, a metric
statement alone is not sufficient. As the net
quantity statement is one of only two statements
to appear on the front panel, also known as the
principal display panel, of labeling, it is subject
to close scrutiny.
Packaged foods and beverages that contain a
major food allergen must declare its presence
on the product labeling. Major food allergens
include ingredients from milk, eggs, fish, crustacean
shellfish, tree nuts, wheat, peanuts, and soybeans. These major food allergens account for 90% of all food allergies.
As such, the FDA has required that they be declared since 1 January
2006, as a result of the Food Allergen Labeling and Consumer Protection
Act of 2004.
When any language other than English is used, a separate set of regulations
comes into effect. Food and beverages on the US retail market must include
an English version of all required statements. This often comes as a surprise
to those who intend to market their products to specialized markets, such as
grocery chains that serve primarily Spanish-speaking consumers. Further,
the FDA requires that if any declaration is made in a language other than
English, all other required declarations must be made in English. This may
be a concern for those who market products in packages too small for all
information to be repeated.
While the regulations for labeling are extensive and can be confusing, the
requirements for a product to qualify for an exemption from a regulation are
even more difficult to determine. The following are a few examples of such
exemptions:
- Under certain circumstances, the size requirements for declarations may be relaxed or waived altogether.
- The Nutrition Facts chart may be presented in a special format, such as tabular format, or replaced with a toll-free phone number through which consumers can obtain nutrition information.
- Certain products, such as fresh fruit and vegetables, may be exempt from allergen labeling if they meet other requirements.
- When only a product’s brand name is in a non-English language, the product may not be required to repeat the required information in the non-English language.
Special exemptions may apply in these and other circumstances, but determining
whether a product qualifies for an exemption takes thorough research
and a full understanding of applicable regulations.
Mistakes in labeling can spell disaster for an exporter. In authorizing the
FDA to take action in response to misbranded food and beverage products,
the Food, Drug, and Cosmetic Act authorizes the FDA to detain the product.
While in detention, fees for demurrage, analysis, and fines quickly add up.
When a product is detained, the FDA district office will issue a Notice of
FDA Action specifying the nature of the violation to the owner or consignee,
who is entitled to an informal hearing to provide testimony regarding the
admissibility of the product. If the owner fails to submit convincing evidence
that the product is in compliance or an acceptable plan to bring it into compliance,
the FDA will issue another Notice of FDA Action refusing admission
to the product. The product then must be exported or destroyed within
90 days. To the costs already incurred, new costs for return freight or loss of
product due to destruction are now added.
Even if a violation can be corrected by relabeling, the cost of doing so can
be staggering and the time needed often means late or cancelled orders.
Forward-thinking exporters will invest the time, money, and energy to confirm that their product labeling complies with applicable requirements
before shipping to the USA. Compliant, polished, professional labeling not
only aids in successfully exporting products to the USA, but also meets US
consumers’ expectations for the appearance and content of food and beverage
labels. By designing labeling in compliance with regulations, exporters
can make their products more likely to receive approval not only from US
inspectors and officials but also from US shoppers.
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