This casebook is an accompaniment to Knowledge Management: Facilitators’ Guide, with case studies from Scotland and the UK as well as from APO members the ROC, Japan, Singapore, and Vietnam. It is meant to inspire and guide more SMEs to apply KM techniques.
The Seven D approach to develop community capacity, which views a community as both the object of development and the most important actor in the process, is explained in a substantial handbook aimed at NPOs, government agencies, NGOs, and others working in community-based development.
The fifth edition includes a classified index of goods and services, plus descriptions of environmentally certified products are illustrated with the relevant labels in the listings. It contains more than 800 entries, the most so far.
Based on a step-by-step approach to develop certification schemes for enterprises involved in tourism, the world’s largest business sector, the manual can assist governments and local enterprises in setting standards for responsible tourism operations.