BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//APO - ECPv6.14.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:APO
X-ORIGINAL-URL:https://www.apo-tokyo.org
X-WR-CALDESC:Events for APO
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20240101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240730
DTEND;VALUE=DATE:20240731
DTSTAMP:20260513T183450
CREATED:20240719T065225Z
LAST-MODIFIED:20240719T065225Z
UID:59740-1722297600-1722383999@www.apo-tokyo.org
SUMMARY:Digital innovation: The OneService App in Singapore
DESCRIPTION:This P-Talk episode dives into how a mobile app drastically improved public service delivery in Singapore. Dr. Sabrina Luk from Nanyang Technological University introduces Singapore’s OneService App\, a digital innovation with over 500\,000 users and 1.7 million annual reports in 2023. The app enhances public service delivery and citizen participation. It saved 175 man-days monthly at government agencies and reduced average case resolution time from 19.2 days in 2015 to 10.2 days in 2021. The app addresses various issues\, from cleanliness and pest control to illegal parking and locating missing persons in partnership with Dementia Singapore. \nJoin us to explore this transformative app designed to revolutionize public service delivery in Singapore. \nPlease click here to watch. \nSubscribe to our APO YouTube channel for more videos and updates on our activities. \nFor any inquiries\, please write to: p-talk@apo-tokyo.org.
URL:https://www.apo-tokyo.org/event/digital-innovation-the-oneservice-app-in-singapore/
LOCATION:APO Secretariat
CATEGORIES:P-Talks
ATTACH;FMTTYPE=image/png:https://www.apo-tokyo.org/wp-content/uploads/2024/07/Banner-P-Talk-30-July-2024.png
END:VEVENT
END:VCALENDAR