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X-ORIGINAL-URL:https://www.apo-tokyo.org
X-WR-CALDESC:Events for APO
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DTSTART:20230101T000000
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DTSTART;VALUE=DATE:20230418
DTEND;VALUE=DATE:20230419
DTSTAMP:20260522T052051
CREATED:20230411T031014Z
LAST-MODIFIED:20230411T031318Z
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SUMMARY:Omotenashi: You Will Never Forget
DESCRIPTION:Welcome to the Gemba video series of the Asian Productivity Organization. In Japanese\, “gemba” literally means “actual place” but generally refers to a specific site where work is carried out. These videos show good practices at production sites in Japan. \nThe theme of this video is “Omotenashi\,” the Japanese approach to unforgettable excellence in customer service and hospitality\, and introduces the latest examples from the hotel sector. It shows how a hotel tries to enhance both productivity and quality services for the ultimate in customer satisfaction. \nPlease click here to watch. \nSubscribe to our APO YouTube channel for more videos and updates on our activities. \nFor any inquiries\, please write to: p-talk@apo-tokyo.org.
URL:https://www.apo-tokyo.org/event/omotenashi-you-will-never-forget/
LOCATION:APO Secretariat
CATEGORIES:Projects
ATTACH;FMTTYPE=image/png:https://www.apo-tokyo.org/wp-content/uploads/2023/04/P-Gemba_Omotenashi.png
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