This P-Talk highlights the critical relationship between productivity and the development of service quality standards in government services. It explores the concepts, tools, and strategies necessary to create and institutionalize these standards, ensuring that they become an integral part of the culture within public-sector organizations. By embedding service quality into organizational practices, government agencies can […]

Global livestock production contributes approximately 14.5% of all anthropogenic GHG emissions, with cattle being the largest contributors, followed by pigs, buffalo, and chickens (FAO, 2023). Enhanced productivity in livestock farming through innovation is vital to reducing these emissions and achieving sustainability in the sector. APO members face significant challenges in balancing livestock productivity with environmental […]

Industrialization is a pathway toward economic development as it generates employment, increases exports, and raises standards of living. Emerging economies in the Asia-Pacific are undergoing industrialization but have yet to reap the benefits of economic prosperity. The current business scenario faces unprecedented challenges including climate change, high carbon emissions, pollution, and natural resource depletion. Enterprises […]