The public sector in the ROK has achieved remarkable productivity growth through innovation and technology, primarily driven by the government’s digital transformation efforts. These initiatives have effectively streamlined operations and elevated service delivery. The ROK stands as a model for APO members, illustrating the transformative impact of technology adoption and investments in human capital on public-sector productivity. The nation’s commitment to transparent governance and strategic investments in education has significantly contributed to its success, setting a benchmark for others to emulate.

To facilitate Turkiye’s learning of best practices and promoting public-sector productivity, the Korea Productivity Center (KPC) hosted an individual-country observational study mission on Public-sector Productivity Development in the ROK in Seoul, 24–27 October. Six participants from Turkiye engaged in discussions with the KPC and visited institutions known for their effective public-sector productivity practices. The mission included a sharing session on the ROK’s digital innovation policies with insights from a local expert. It provided a comprehensive overview of the country’s major activities, national science and technology innovation systems, and the Korea Online e-Procurement System.

Study mission topics included productivity development policies, smart city initiatives in Incheon, digital infrastructure building, and the role of technological innovation among SMEs and startups. Site visits to key institutions, including the Korea Institute of Science and Technology, Public Procurement Service, Korea Advanced Institute of Science and Technology, Incheon Smart City Corporation, Korea SMEs and Startup Agency, and Seoul Metropolitan Government, provided firsthand exposure to successful practices. The mission offered Turkish delegates valuable insights on enhancing public-sector productivity through strategic planning, technological integration, and sustainable urban development.