Home » Events  »  » Intelligent Automation in the Service Sector

Intelligent Automation in the Service Sector

This P-Talk discusses how intelligent automation (a combination of robotic process automation and artificial intelligence) in the service sector can offer unprecedented economies of scale and scope, maximizing service-sector productivity, as most costs are incurred in their development. Physical robots cost a fraction of adding to the headcount, and virtual robots can be deployed at negligible incremental cost. Virtual service robots (e.g., chatbots and virtual agents) can be scaled at close to zero incremental cost. Such dramatic scalability does not apply only to virtual service robots such as chatbots but also to visible ones such as holograms.

Please click here to watch.

Subscribe to our APO YouTube channel for more videos and updates on our activities.

For any inquiries, please write to: p-talk@apo-tokyo.org.

Date 31 March 2022
APO Secretariat
Organizer APO Secretariat
Translate »