Public Sector Productivity in the Age of AI: Evidence from India

This Productivity Talk highlights how artificial intelligence (AI) is reshaping public service delivery. As demands on public services rapidly evolve, digital transformation plays a vital role. The adoption of AI has been shown to improve response times, reduce corruption, and enable data-driven governance, according to various studies. Dr. Abhinandan Kulal, an Assistant Professor at the Government First Grade College, Siddakatte, India, discusses the digital initiatives undertaken by the public sector in India. Viewers will gain insights into the policies and national initiatives designed to enhance public service delivery and increase citizen engagement.

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