Public-sector organizations have had to transform in response to rapid changes and uncertainties. As a result of complex new challenges, management of public services requires greater skills to guide the future course of public-sector organizations. These skills, in essence, are strategic management. They comprise deploying organizational capacity efficiently and managing performance to achieve the desired […]

Tourism provides abundant opportunities for employment, investment, infrastructure, and cultural exchanges. Before the COVID-19 pandemic, tourism accounted for 7% of global trade and more than USD1.4 trillion of expenditure that created jobs and momentum for socioeconomic development. However, tourism often comes at the cost of environmental pollution, commercialization of local cultural activities, biased and insecure […]