As AI reshapes industries, its role in hospitality stands out for its ability to personalize experiences, streamline operations, and boost overall efficiency. This talk explores how AI can support the hospitality sector in meeting evolving guest expectations where personalized, responsive, high-quality experiences are no longer a luxury but an expectation. It also delves into the […]
In recent years, public-sector organizations have been under increasing pressure to use resources more efficiently to meet the growing expectations of citizens and stakeholders. Work design plays a key role in enhancing productivity by optimizing workflows and ensuring that tasks are carried out effectively. In addition, a well-designed work environment contributes to improved employee satisfaction, […]
Since the APO started the Accreditation and Certification Program in 2018, nine CBs have been accredited and two NPOs or their affiliated organizations are in various stages of development to become CBs. With these developments and to remain abreast of international practices, the APO-AB is endeavoring to raise the bar of its assessment standards so […]
This P-Talk addresses the challenges SMEs face in sustainability reporting and offers guidance on starting this essential journey. Beyond the macroeconomic reasons for sustainability, it highlights practical business opportunities and productivity benefits of reporting and systemic innovation. The session provides an overview of advancing sustainability maturity, emphasizing how integrating ESG practices can enhance productivity, reduce […]
Data analytics involve the collection, organization, analysis, and visualization of data, enabling organizations and individuals to observe patterns, understand situations, make predictions, and make informed decisions. With timely information gathered by sensors and the internet and continuously enhanced computing power, big data analytics and AI can strengthen the capacity to analyze, interpret, forecast, and prescribe […]
