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|APO Manual: Public-sector Productivity
|Dr. Brian Marson (volume editor)
|Compiled by an expert international panel, the APO Manual: Public-sector Productivity is structured into 11 modules addressing the diverse needs and challenges of APO members but easily adapted for economies at any development stage. The case study methodology, practical information on upgrading organizational performance through best practices, class exercises, and extensive bibliography make it ideal for training purposes and as a reference for productivity professionals seeking to improve public services for citizens.