Intelligent Automation in the Service Sector

Venue -
APO Secretariat

This P-Talk discusses how intelligent automation (a combination of robotic process automation and artificial intelligence) in the service sector can offer unprecedented economies of scale and scope, maximizing service-sector productivity, as most costs are incurred in their development. Physical robots cost a fraction of adding to the headcount, and virtual robots can be deployed at […]

Productivity Outlook: Trends and Linkages

Venue -
APO Secretariat

  This P-Talk shares the findings of the APO Productivity Outlook 2021, a joint APO and Korea Development Institute (KDI) publication. Productivity gains in the manufacturing sector are essential in driving long-term sustainable economic growth regardless of a country’s stage of development. In this session, KDI Senior Research Associate Daehong Kim highlights manufacturing labor productivity patterns […]

Financing Energy Conservation for SMEs

Venue -
APO Secretariat

Energy efficiency and management are prominent tools under the APO’s Green Productivity framework to strengthen the triple bottom line of productivity, human resources, and environmental performance. Adopting energy-efficient practices has multifaceted benefits such as conservation of natural resources by reducing energy inputs at source, fewer CO2 emissions for a given output, decreasing energy bills, and enhanced […]

Workshop on Customer Management Experience Using Data Analytics

Venue -
Singapore

According to an article published in The Straits Times on 28 October 2020, about 70% of the 575 SMEs surveyed in Singapore had not yet adopted data analytic solutions and services, with many of them being familiar only with spreadsheets and databases, suggesting a lack of awareness and understanding of advanced data analytics. In business […]

Workshop on Foresight for SMEs

Venue -
Vietnam

In the current business environment, which is volatile, uncertain, complex, and ambiguous (VUCA), enterprises need to strategize not only to remain competitive and profitable but be resilient to overcome potential predictable and unpredictable threats. The ongoing COVID-19 pandemic is one such unanticipated occurrence, which besides having serious implications for public health has significantly impacted businesses […]

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