HCM transforms traditional HR functions such as recruitment, training, payroll, and performance management into strategic opportunities to enhance employee engagement, productivity, and overall business value. HCM views the workforce not merely as a cost of doing business but as a core asset whose value can be maximized through strategic investment and management. By focusing on […]

Rapid digitalization of public-sector operations has exposed critical skill gaps, particularly in data literacy, AI, and adaptive service delivery. These hinder institutional agility, responsiveness, and the ability to meet evolving citizen expectations. The APO publication Reskilling Workers for Enhancing Labor Productivity in Asia (2023) highlights the role of governments and industries in designing and implementing […]