Procurement Notice

Request for Proposal (RFP)

Development of Demonstration Companies (DMP) Project on Enhancing Public Sector Productivity through Performance Excellence in Mongolia 

The project aims to assist the Mongolian Productivity Organization (MPO) in establishing demonstration organizations on performance excellence by applying Business Excellence (BE) for enhancing public sector productivity in Mongolia, showcasing the impacts of BE in transforming the performance and service delivery of public organizations, and using the results as benchmarks for other APO members to adopt similar practices.

For more details, please see the PIP and Implementation Procedures.

Public organizations are central to Mongolia’s governance and service delivery, employing a significant portion of the workforce. As of 2023, public sector employment accounted for 57.53% of the total workforce, underscoring the sector’s substantial role in the national economy.

However, despite efforts to reform governance and strengthen accountability, Mongolia’s public sector is still facing challenges in performance, responsiveness, and public trust. Addressing these issues requires a systematic approach that fosters continuous improvement and better alignment with citizen needs.

BE supports the pursuit of performance excellence by providing a structured method to assess organizational strengths and gaps, align strategies, and enhance service delivery. This DMP project will introduce BE to selected public organizations, build performance excellence, and demonstrate its impact in enhancing their productivity.

The APO will select a team of individuals or an institution with proven expertise and experience in BE and related productivity tools and methodologies, in accordance with the requirements outlined in Annex 1 of this RFP, to deliver training and consultation for this project.

Preparing and proposing the project methodology, approach, scope, etc. through close consultation with the APO Secretariat, MPO, and demonstration organizations; undertaking all necessary duties to achieve the intended output(s) as per the agreed arrangement; monitoring and evaluating the performance and progress of the productivity enhancement activities of the demonstration organizations; assisting the MPO in developing dissemination materials, organizing a dissemination event, etc. as per the agreed methodology and project timeline; submitting the report to the APO Secretariat by the deadline; assisting the demonstration organizations in acting as role models; and preparing a publication documenting the productivity journey of the demonstration organizations.

1. Cover letter of interest (Annex 2).
2. Basic individual or institutional resource person details (Annex 3).
3. Profile of individual or institutional resource persons (maximum 1 A4-sized page).
4. Experience in conducting similar projects (Annex 4).
5. Financial proposal to indicate the cost of services.
6. Total costs and breakdowns for conducting the project should be given only in US dollar amounts.
7. All national taxes and levies applicable should be stated and included in the total costs. The APO will consider the inclusive costs as the final quoted prices when evaluating proposals.
8. All rates and costs quoted in financial proposals should be written in both numeric and alphabetic forms, e.g., USD3,500.00 (three thousand five hundred US dollars).

Download: Annexes.

1. Proposals with all required information specified should only be sent via email in password-protected PDF file attachments signed by authorized representatives no later than 17:00 (Japan Standard Time), 22 June 2025 to sphan@apo-tokyo.org and skozuka@apo-tokyo.org.

2. The subject line of the email message should be: Proposal for Development of Demonstration Companies (DMP) Project on Enhancing Public Sector Productivity through Performance Excellence in Mongolia by <Institution name>.

1. The selected individual or institutional resource person(s) will be awarded a project contract with the APO for conducting the project, based on the following selection criteria:

a. Qualifications: meeting requirements outlined in Annex 1 of this RFP
b. Methodology
c. Prior experience in conducting similar projects
d. Quality of output from similar projects
e. Project quotation.

2. Only the selected individual/institution will be notified via email within 1 month of the submission deadline of the acceptance of the proposal.

1. The APO reserves the right to annul the RFP or the vendor selection process, or to accept or reject any or all proposals in whole or part at any time without stating any reason and without incurring any liability to the affected individual/institution(s).

2. The APO is not obligated to respond to any objections or to inform the affected individual/institution(s) of the grounds for its decisions.

3. The APO also reserves the right to change the scope of work in case of need or depending upon changes in requirements before or during the implementation phase. However, if changes are made during the implementation phase, the APO will negotiate the costs for the additional work separately with the selected individual/institution.

1. The APO will not bear any costs related to research, planning, design, or any other such activity related to the preparation of proposals in response to this RFP by individual or institutional resource persons for sending proposals to the APO.

2. The APO may, at its own discretion, extend the submission deadline by notifying all bidders of the extension in writing. Any proposal received after the deadline will be rejected.

A prospective individual/institution requiring any clarification of this document, or the process itself, should submit queries in writing only to the following email address by the deadline of 22 June 2025:

In-country Program Division
Asian Productivity Organization (APO Secretariat)
1-24-1 Hongo, Bunkyo, Tokyo 113-0033, Japan
Email: sphan@apo-tokyo.org and skozuka@apo-tokyo.org