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After publication of the APO’s Knowledge Management Tools and Techniques (KMT&T) in 2010, information access expanded dramatically, the ISO 30401 Knowledge Management Standard was issued, and [Read More]


This manual provides easy-to-follow instructions on delivering scenario planning training. It covers the seven main steps of the scenario planning process as well as facilitation, communication, [Read More]


Contains detailed information on 20 essential KM methods and tools and six further recommended tools, both divided into IT and non-IT sections


Multiple case studies from each of nine APO member countries plus the results of national surveys on the status of KM document how practices are shifting [Read More]


Summaries of nine presentations at the 2007 forum on the strategic management of technology and how it enables the continuous creation of customer value and productivity [Read More]

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