The pandemic changed how service is provided in the retail industry. SMEs make up a large portion of retailers in APO members, making the sector particularly vulnerable to disruptions. Some challenges may persist in the post-COVID-19 period, including reduced demand due to economic uncertainty, ongoing health and safety concerns, and need for investment in digital […]
The CB Development Program assists NPOs or affiliated organizations in becoming APO-accredited CBs to operate certification schemes of productivity specialists. A CB must build up a pool of qualified assessors of candidates who apply for accreditation. The APO-PS 101:2019: Requirements for Productivity Specialists is a certification scheme that provides guidelines for CBs to conduct documentation […]
BIs are utilized by governments to improve efficiency and effectiveness policymaking efforts and decision-making processes (OECD, 2021). BIs rely on behavioral economics, psychology, and social sciences that can contribute to better policies. Promoting behavioral change is a central goal of regulation, as demonstrated during the pandemic when governments used regulatory approaches to impose measures to […]
Until recently, the competitiveness of the tourism sector was largely determined by expansion on the demand side, measured in terms of both the quantity and value of visitors. The economy, society, and environment are all affected by tourism, both positively and negatively. In addition to responding to increasing demand, the tourism industry is expected to […]
In a cashless society, financial transactions are conducted digitally. As digitalization progresses, cryptocurrencies, digital payments, and ecommerce are more common. A cashless society helps reduce business risks and costs, increases transaction speed, and facilitates the collection of economic information and digital connection. It also creates concerns over users’ privacy, marginalization of those without digital technology […]
