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In the postpandemic era and with other ongoing changes, public-sector officials must broaden their skills, strengthen management systems, and enhance performance by supporting new productivity initiatives. Strong leadership is an essential component to solve the problems and challenges faced by the public-sector organization, as well as its complexity (Lyndsay, C. University of Strathclyde, 2020). Over […] |
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The APO Vision 2025 emphasizes inclusiveness in the productivity movement. Considering the large populations of young people in APO members, enhancing their awareness and knowledge of productivity enhancement is essential. With job markets becoming more competitive, productivity knowledge and skills will give them a competitive edge. The Development of Productivity Practitioners is an APO flagship […] |
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As the world gradually recovers from the pandemic, the hospitality sector is still rebuilding. Limitations on direct human contacts, currency fluctuations, and increased fuel and electricity prices are all anticipated to persist. Yet, where movement restrictions were lifted, tourist numbers increased. According to a CBRE report in 2022, the equivalent number of pre-pandemic tourist arrivals […] |
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The APO-AB Program aims to enhance the capability of NPOs or their affiliated organizations to act as CBs. This is expected to build APO brand awareness, cultivate and expand a community of experts, and raise APO visibility as a global leader in productivity. It will also elevate the role of NPOs from training providers to […] |
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COP26 adopted the Glasgow Climate Pact 2021 as part of efforts to limit the global temperature rise to 1.5°C. While it focused on mitigating emissions, adaptation to climate change, financing, and collaboration, the recently concluded COP27 reaffirmed commitments to limit the temperature rise. It went a step further through an agreement to provide “loss and […] |
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According to research conducted by Accenture in 2022, 61% of customers reported that their priority had changed due to external factors such as the pandemic, inflation, and climate change. These have influenced the ways customers interact with companies, and CX design also evolved to satisfy new expectations. CX design is a concept to improve products […]
Lean is a methodology that focuses on reducing waste and increasing efficiency in organizational processes. It is based on the concept that continuous improvement requires all processes that do not add value to be eliminated. This method can be applied in any sector. On the other hand, DX maximizes technology use to improve organizational operations, […] |
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Innovation is viewed as a potential solution to economic and social concerns, and good policy is required to support it. An enabling innovation ecosystem supports governments in evidence-based decision-making and fosters collaboration among stakeholders (ADB, 2021). A lack of knowledge on assessing innovation policies in APO members may impede the implementation of tools/instruments used to […] |
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