The COVID-19 pandemic has hit organizations and employees in every sector worldwide in unprecedented ways, including the public sector. Almost all governments implemented strict lockdowns, contact tracing measures, and digitization to save lives while ensuring the continuity of essential services such as healthcare, education, public administration, and food delivery. With restrictions on people’s mobility still […]
Digital transformation usually starts with the conversion of information and processes but also involves integration and innovation of processes to trigger significant, comprehensive changes through combinations of information, computing, communication, and connectivity technologies. Successful digital transformation optimizes business processes through innovative business models, changes in interactions and behaviors, and new ways to connect communities. The […]
Globally, while industry is rebounding from the impact of the COVID-19 pandemic, the recent energy crisis has made the recovery path more difficult. The adverse impacts of climate change are visible as reports on floods, droughts, typhoons, and record-high temperatures are becoming more frequent. This affects socioeconomic development at the grassroots level and calls for […]
The world has seen myriad challenges due to the COVID-19 pandemic. Governments are now more concerned than ever about the future and planning for disruptions before they occur. Thinking about the future and imagining what is to come are difficult because of the accelerated pace of change and increased uncertainty. Governments and organizations are therefore […]
Harnessing the benefits of the digital economy has become an imperative for innovation, growth, productivity, and social prosperity (OECD 2016, Innovation and the Digital Economy). Technologies, smart applications, and other innovations in the digital economy are being widely promoted to improve services in a wide range of areas, including health, agriculture, public governance, taxation, transport, […]
