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Customer experience management (CXM) is a critical component of business success, encompassing the processes used to track, oversee, and organize every interaction with customers throughout the [Read More]
Productivity Talk on 17 May 2022
This P-Talk discusses biodigester systems that convert manure and other biowaste into biogas to provide households with clean cooking fuel,
Productivity Talk on 10 May 2022
This P-Talk discusses how the awareness and adoption of renewable energy can be disseminated in rural areas, taking APO demonstration
Productivity Talk on 28 April 2022
This P-Talk explores micromobility, meaning electric lightweight vehicles, and why it matters for improving productivity, cutting emissions, and increasing the
The APO recognizes the diverse, unique strengths of its members and offers opportunities for mutual collective benefit through the Individual-country Observational Study Mission (IOSM) Program to [Read More]
Productivity champions and stakeholders gathered in Ulaanbaatar to celebrate Mongolia’s fame and reputation as the “land of mighty warriors” when the country celebrated three decades of [Read More]
Productivity Talk on 21 April 2022
This P-Talk highlights innovative technologies available for SMEs in the food sector. Yusuf Tokdemir, Agrifood Industry Specialist, Turkey, showcases successful
Productivity Talk on 14 April 2022
Energy efficiency and management are prominent tools under the APO’s Green Productivity framework to strengthen the triple bottom line of
Productivity Talk on 31 March 2022
This P-Talk shares the findings of the APO Productivity Outlook 2021, a joint APO and Korea Development Institute (KDI)
This P-Talk discusses how intelligent automation (a combination of robotic process automation and artificial intelligence) in the service sector can offer unprecedented economies of scale and [Read More]